General Terms and Conditions
The Carpool SA Project is a project established and managed by the Department of Planning Transport and Infrastructure (“DPTI”). The Project is open to individuals, employees or members of participating organisations as the case may be. This website and associated mobile apps act as the window for commuters to make contact with others who may be travelling in the same direction and with whom they might share the travel.
This website and associated mobile apps are intended to be a friendly, enjoyable and useful experience but as with anything concerning any kind of transaction there are risks involved and we strongly advise you to understand all of these terms and conditions before registering and participating in any carpooling arrangement.
DPTI’s role in the program is to act as a facilitator (“Facilitator”) i.e. to implement a platform through which the community can access carpooling services.
Individuals, employees or members of participating organisations as the case may be, can register to participate in the program. We cannot and do not control whether a suitable match to carpool can be found. We do not undertake any checks on users and therefore we make no representation or warranty concerning their character or conduct.
The content of this website and associated mobile apps are provided for information purposes only. No claim is made as to its accuracy, authenticity, appropriateness or suitability for your particular needs or circumstances or for any particular use. DPTI and the Government of South Australia, its agents, instrumentalities, officers and employees accept no liability for any loss or damage caused by any error or omission contained in the information.
By using this website and associated mobile apps and/or participating in any carpooling arrangement you agree and accept that DPTI and the Government of South Australia, its agents, instrumentalities, officers and employees shall have no responsibility, and do not accept any liability, for your safety or for any loss or damage you may suffer, however arising, from any transaction using this website and associated mobile apps or from participating in any carpooling arrangement.
Our terms and conditions may be updated occasionally, at our sole discretion with or without notice to you. The most current version of the terms and conditions will always be available on the website and associated mobile apps.
Other Terms and Conditions
Your responsibilities and conduct
It is your responsibility to comply with all laws when using this website and associated mobile apps or participating in any carpooling arrangement, and any information provided by you must be correct and verifiable.
Use of the information on this website and associated mobile apps and participation in any carpooling arrangement is at your sole risk.
Those using this website and associated mobile apps or engaging in carpooling arrangements must ensure, and are responsible for, their own personal safety. In the case of any parent participating in the project and arranging travel for, say, children (e.g. to travel to sporting events), that person is fully responsible for the safety and well being of any such child. DPTI and the Government of South Australia, its agents, instrumentalities, officers and employees have no responsibility, and do not accept any liability, for your safety or the safety of others, or for any loss or damage you or any other person (including, without limitation, any minor) may suffer, howsoever arising, from any transaction using this website and associated mobile apps or from participating in any carpooling arrangement.
Travel between your normal place of work and residence is considered personal travel. The website and associated mobile apps cannot be used to arrange work-related travel unless your employers specifically permit staff to arrange work-related travel via this website and associated mobile apps.
The use of employer provided vehicles may be subject to conditions by your employer. Similarly, your employer may have policies about the use of private vehicles for work-related travel. It is your responsibility to ensure that you are permitted by your employer to use an employer provided vehicle or private vehicle to carry passengers in a carpooling arrangement.
You must not transmit through the service any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material. You must also not transmit any material that encourages conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any law.
You shall not make a profit from taking part in any transaction using this website and associated mobile apps or from participating in any carpooling arrangement. Any financial transaction undertaken between any user of this website and associated mobile apps or participant in a carpooling arrangement is a personal matter and solely at their own risk.
Individuals, employees or members of participating organisations who can form a legally binding contract can register to participate in the program. Minors (persons aged under 18 years) are not permitted to register. Any person found to have registered with a false age will have his/her registration terminated immediately.
Our right to suspend or terminate your registration
You agree that this website and associated mobile apps, in its own discretion, may terminate your use of the service immediately and without notice. This includes, but is not limited to, if:
(a) we believe that you are not abiding by the terms and conditions of this website and associated mobile apps
(b) we cannot verify or authenticate the information you provide to us when you register on this website and associated mobile apps.
Images and content on this website and associated mobile apps are subject to copyright. Copying or reproduction of the website and associated mobile apps cannot be undertaken without prior written permission.
The Carpool SA Project is managed by DPTI. This website and associated mobile apps are maintained by the Prosentient Systems Pty Ltd, Sydney and can be updated as required.
This website and associated mobile apps are operated in accordance with the Government of South Australia’s Information Privacy Principles (“IPP’s), a copy of which can be obtained at http://dpc.sa.gov.au/sites/default/files/pubimages/Circulars/PC012_Privacy_0.pdf .
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What personal information do we collect?
Personal information is collected from you when you enter your details during the registration process. The minimum information we require from you if you wish to register with the Carpool SA program includes your name, email address, gender, place of work, travel preferences, regular travel origin and destination, vehicle registration number (if you intend to use the motor vehicle in any carpooling
arrangement) and travel times and confirmation that you are over the age of 18 years. We will only collect personal information about you with your consent and for the purposes of the Carpool SA program.
What other information do we collect?
When you look at the pages on our website and associated mobile apps, information may be automatically recorded for standard statistical analysis that helps us to understand how our website and associated mobile apps are used. This collection of information does not identify individual users. For further information on the technical information collected, please email DPTI.Carpool@sa.gov.au .
Is the information stored securely?
Yes. Information collected is stored in an appropriately secure format and held by the operators of the Carpool SA program for the purpose of implementing and maintaining the program.
Use & Disclosure of Personal Information
If you register with the Carpool SA Project we will confirm your identity and your association with the club, organisation or workplace that you have nominated on the application form. Once this information is confirmed, your profile will be verified and your personal information will be used to match you with other persons who have registered on the website and associated mobile apps. Your matches will see only your travel origin and destination, gender and preferred arrival and departure times. Your name and contact details will remain hidden until both parties have agreed to contact each other to discuss travel arrangements. The preferred method of communication you nominated in registration (i.e. phone, email or SMS) will be used to determine what contact details are provided to the carpool match on linkup. If you provided vehicle registration number/s on the carpool registration page this will also be provided to the carpool match. If you did not provide vehicle registration information you may provide this yourself to any carpool match. It is then left to the parties to contact each other and organise the details of any carpooling arrangement between them.
There are a number of quick and easy ways to check if you wish to confirm that your carpool match's vehicle is currently registered:
online using EzyReg
using the free EzyReg smartphone app
by telephoning 1300 133 776
From time to time, we may also contact you by email to provide you with information about the Carpool SA Project or invite you to participate in competitions or request feedback or testimonials.
The Adelaide website and associated mobile apps usage information will be used for statistical purposes only.
We will not disclose or publish information that identifies individual computers or users except in the following circumstances:
The Carpool SA Project reserves the right to make disclosures to relevant authorities where it is suspected that an offence is being, or has been, committed. In the event of an investigation, DPTI will provide access to data to any appropriate law enforcement or investigative agency to inspect our records. Otherwise, we will not disclose your personal information without your consent unless permitted or required by law.
What will we do with information provided in Feedback?
The Carpool SA Project website and associated mobile apps provide online feedback facilities to allow users to provide input into the future development of the site and to comment on the Carpool SA Project. Users providing feedback may provide personal details in order to receive a reply, however, the provision of personal details when providing feedback is optional.
Personal information provided by users giving feedback will only be used for the purpose for which it was provided. It will not be provided to any other party, nor be included as new information in a mailing list. DPTI may publish aggregated information about feedback on the website and associated mobile apps, to the extent that it does not identify or cannot be used to identify individual users.
Who else has access to information?
Access to the raw data is restricted to a limited number of officers at the Carpool SA Project for the purposes of analysis and reporting. If you would like to access information held about you by Carpool SA please email DPTI.Carpool@sa.gov.au
All statements made on this website are made in good faith and we believe they are accurate and reliable.
The Government of South Australia gives no warranty as to the accuracy, reliability or completeness of information that is contained in this website.
Before acting on any information on this website, you should consider the appropriateness of the information having regard for your circumstances or personal situation, and where necessary, obtain independent verification.
The Government of South Australia, its agents, officers and employees are not liable for any loss, cost or expense that you incur, directly or indirectly, as a result of, or in connection with any advice, information, statements or services provided to you or, arising out of your participation in carpooling whatsoever, howsoever arising.
We are not responsible for the actions or inactions of any user of the carpooling program.
Your participation in the carpooling service is at your risk in all things.